Setting up iPhone/iPad Email

Complete guide to configuring your CodaMail account on iOS devices with enhanced privacy features

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🔒 Important Privacy Notice

By default, iOS devices may automatically send read receipts when you open messages that request them. This can compromise privacy and confirm to spammers that your email address is valid. However, with CodaMail:

  • We block all read receipts for incoming messages
  • We do not send delivery confirmations to senders
  • Your privacy is protected automatically - no configuration needed

📋 Before You Begin

Ensure that you've enabled IMAP/POP access in your CodaMail account settings before starting this setup process. This is required for external email clients to connect to your account.

iOS Setup Tip: Have your CodaMail username and password ready. The iOS Mail app will guide you through the configuration process.

⚙️ Step 1: Access Mail Settings

  • Open "Settings" on your iOS device
  • Scroll down and tap "Mail"
  • Tap "Accounts"
  • Tap "Add Account"
  • Select "Other" at the bottom of the list
  • Tap "Add Mail Account"

📧 Step 2: Enter Account Information

  • Name: Your name as you want it to appear in messages
  • Email: Your full email address (e.g., yourname@codamail.com)
  • Password: Your CodaMail password
  • Description: A name for this account (e.g., "CodaMail")
  • Tap "Next"

🔧 Step 3: Configure Server Settings

Incoming Mail Server (IMAP):

  • Host Name: mail.pnsh.com
  • Username: Your account name only (do not include @codamail.com)
  • Password: Your email password

Outgoing Mail Server (SMTP):

  • Host Name: smtp.pnsh.com
  • Username: Your account name only (do not include @codamail.com)
  • Password: Your email password

Tap "Next" to continue

✅ Step 4: Finalize Setup

  • Choose which apps to enable (ensure "Mail" is turned on)
  • Tap "Save"
  • Your CodaMail account should now appear in the Mail app

📮 Setting Up Multiple Email Addresses (Aliases)

To use multiple email addresses or aliases for sending mail:

  • Go to Settings > Mail > Accounts
  • Select your CodaMail account
  • Tap on your email address under "IMAP Account"
  • Tap on the "Email" field
  • Add additional addresses in this format:
address1@domain.com, address2@domain.com, address3@domain.com
  • Separate each address with a comma and space
  • The first address listed will be your default sending address

When composing a new message, tap the "From" field to choose which address to send from.

⚙️ Advanced Settings: SMTP Ports

If you need to change the SMTP port:

  • Go to Settings > Mail > Accounts
  • Select your CodaMail account
  • Tap "SMTP" under Outgoing Mail Server
  • Tap on smtp.pnsh.com under Primary Server
  • Verify these settings:
    • Host Name: smtp.pnsh.com
    • Username: Your account name
    • Use SSL: ON
    • Authentication: Password
    • Server Port: 465 (can be changed to 587, 25, or 2525 if needed)

🔧 Troubleshooting

If you encounter any issues:

If you see "Cannot Connect Using SSL" - Do NOT choose "Continue without SSL". Contact our helpdesk for assistance.

  • Verify that IMAP/POP access is enabled in your CodaMail account settings
  • Double-check that your username is entered without @codamail.com
  • Ensure SSL/TLS is enabled for both incoming and outgoing servers
  • Try different SMTP ports if you have connection issues
  • Restart your iOS device and try the setup again
  • Check if your device has the latest iOS updates installed
  • Contact our helpdesk if you continue to have problems

📞 Need Help?

If you need additional assistance with setting up email on your iPhone or iPad, or encounter any issues not covered in this guide, please contact our support team at helpdesk@codamail.com.

We're here to help ensure your email setup works perfectly with your iOS device and takes advantage of CodaMail's privacy-focused features.